Twofer Support
Need help with your account, a deal, or business onboarding? Reach out and we'll do our best to help.
Contact
twoferadmin@gmail.comWhat We Can Help With
For users
- Account access
- Password reset issues
- Deal claim or redemption problems
- Expired or missing deals
- App bugs or technical issues
- Account deletion requests
For businesses
- Pilot onboarding
- Business profile questions
- Deal setup issues
- Redemption flow questions
- Dashboard and reporting questions
- Technical support
What to Include in Your Message
To help us respond faster, include:
- The email tied to your account
- Whether you are a user or a business
- The business name, if relevant
- The deal name or issue you are referring to
- Screenshots, if helpful
- The type of phone and app version, if known
Response Time
We aim to respond as quickly as possible. Response times may vary depending on volume and the type of issue.
Account and Data Requests
If you need help with account deletion or privacy-related requests, email twoferadmin@gmail.com with the subject line:
Privacy Request
or
Delete Account Request